The protection of your personal data is of utmost importance to us. This privacy policy informs you about how we collect, process, and use personal data. Cognify Academy is committed to the responsible and transparent handling of all data you entrust to us.
1. Collection and processing of personal data
We collect personal data when you register on our platform, book courses, or contact us. This includes, among other things, your name, email address, payment information, and voluntarily provided data. This information is used exclusively for the provision of our services.
2. Use of data
The data collected is used to manage user accounts, provide course content, improve our platform, and communicate with users. Data will only be shared with third parties if necessary to fulfill the contract or if there is a legal obligation.
3. Retention and Security
We retain personal data only for as long as necessary for the purposes for which it was collected. Cognify Academy uses modern security measures to protect your data from loss, misuse, or unauthorized access.
4. User Rights
You have the right to access, correct, delete, or restrict the processing of your data at any time. You can also object to the processing or request the portability of your data. You can address such requests to our support team.
5. GDPR Compliance
Cognify Academy complies with the requirements of the General Data Protection Regulation (GDPR). We process personal data only on a lawful basis, for example, based on your consent, to fulfill contractual obligations, or due to legal requirements. All users have the right to revoke their consent at any time.
6. Confidentiality Policy
We treat all data entrusted to us with the utmost confidentiality. Access to personal data is restricted to authorized employees, who may only use this information within the scope of their duties. Any disclosure to external parties occurs only after rigorous review and solely within the framework of legal requirements.
7. Cookie Policy
Our platform uses cookies to improve the user experience and provide certain features. Cookies are small text files stored on your device. We differentiate between necessary cookies, which are required for the operation of the site, and optional cookies, which are used, for example, to analyze user behavior. Users have the option of restricting or disabling the use of cookies in their browser settings. Please note that this may limit the functionality of the platform.
8. Changes to this Privacy Policy
Cognify Academy reserves the right to update this Privacy Policy periodically. All changes will be posted on our platform. We recommend visiting this page regularly to stay informed about the latest changes.
9. Contact
For questions regarding data protection, please contact our support team:
support@cognifyup.com